Effective Date: May 1, 2024
At Clear Mind Utah, your privacy and trust are important to us. This Privacy Policy explains how we may collect, use, store, and protect your personal information when you visit our website or use our services.
By using our site or submitting information to us, you agree to the practices described below.
Information We May Collect
We may collect the following types of personal and health-related information you voluntarily provide:
Full name
Email address
Phone number
Health history (via assessments)
Appointment preferences
Payment details
We may also collect non-identifiable information (such as IP address or browsing behavior) through tools like Google Analytics to improve website performance.
Phone Number Privacy Policy
We respect your privacy and are committed to protecting your personal information.
- Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics.
- Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
- Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
- Message Disclosures: Message frequency varies. Message and data rates may apply.
- Data Security: Your data is protected and retained only as needed.
Health Information & HIPAA-Aligned Practices
Although Clear Mind Utah is not a covered entity under HIPAA, we follow HIPAA-compliant practices in how we handle and store personal health information (PHI).
We may collect and store health-related information, such as symptom history and mental wellness data, through a HIPAA-compliant third-party practice management platform and secure client portal.
How We May Use Your Information
We may use your personal or health-related data to:
Schedule and confirm appointments
Send intake forms and health assessments
Provide services and follow-up care
Communicate special offers, updates, or scheduling reminders
We may occasionally send email or SMS communications. You may opt in or out through your secure client account or by contacting us directly.
Information Sharing with Trusted Vendors
We do not sell or share your personal information with third parties for advertising or unrelated services. However, we may share limited data with trusted vendors solely for operational purposes, including
Practice management software
Payment processors
Secure communication platforms
These vendors are contractually obligated to protect your data and use it only for the purposes we authorize.
Data Storage & Security
All collected information is securely stored within our HIPAA-compliant practice management system. We implement appropriate administrative, physical, and technical safeguards to protect your data from unauthorized access or disclosure.
We retain data indefinitely unless you request deletion or modification (see Your Rights below).
Cookies & Analytics
We may use cookies and third-party tools such as Google Analytics to better understand how visitors use our website and to improve your experience. These tools may track:
Pages visited
Time spent on site
Browser type and device
You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of any inaccuracies
Request deletion of your personal data (where legally permitted)
To exercise any of these rights, please contact us in writing at:
📧 info@clearmindutah.co
📍 Clear Mind Utah, 21 E. 100 N., American Fork, UT
We will respond within a reasonable timeframe.
Children’s Privacy
We may collect information about minors only through a parent or legal guardian for the purpose of delivering services. We do not knowingly collect data directly from children under 18 without consent from a parent or guardian.
Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with the revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 info@clearmindutah.co
📞 (385) 304-4434
🌐 https://clearmindutah.co
